Terms & conditions
So, the nitty gritty. The fine print. The dotted line. Here we go:
If you require information about carriage and delivery please click HERE.
Please read these terms in full before you use this website. Your continued use of this website confirms your acceptance of these terms:
1.Make a contract with us
1.1 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
1.2 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
1.3 Images of products on this website are of the physical item being sold. No stock images are used for this purpose.
1.5 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
1.6 Carriage charges will be shown prior to you placing your order.
1.7 You will be required to pay for the goods in full at the time of ordering.
1.8 We use PayPal to facilitate payments for online purchases. You do not have to have a PayPal account to make a payment. If you do not have a PayPal account, simply click the Checkout As A Guest option when completing your transaction. PayPal accepts all forms of Credit and Debit card as payment source.
1.9 Promotional prices only apply during the period stated.
1.10 All prices quoted on our website are in UK pounds (£GBP)
1.11 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
1.12 Once your order is complete we will notify you of the dispatch date.
1.13 The Collector's Asylum can not be held responsible for any supplementary costs incurred by a customer caused by a delayed/lost or misrouted orders.
1A Availability (Pre-Orders)
1A.1 Where a release/shipping date is listed on this website, that date is subject to change in accordance to information received from the supplier of the item.
1A.1B The Collector's Asylum are not responsible if pre-order items are delayed, brought forward or cancelled, nor if the content or cover art has changed.
1A.2 Where a new release is cancelled, The Collector's Asylum will cancel the Customer’s order and refund the transaction entirely.
1A.3 All Pre-Orders are on a ‘first come first served’ basis. We will endeavor to fulfill every Customer’s order; however, once the supply of an item is exhausted and the Customer’s order cannot be fulfilled, the order will be cancelled and the transaction will be refunded in its entirety.
2.1 You have 14 days from the moment your order is received to return/cancel your order.
2.2 Returned items must be packaged well and returned in salable condition.
3.2 It is recommended that returns are dispatched via a recorded/signed for postal method to ensure there they're arrival as we assume no responsibility for items lost or damaged in transit.
4.2 Any costs incurred for returned items is at the expense of you, the consumer, and not "The Collector's Asylum".
Website Disclaimer for: www.TheCollectorsAsylum.com
This disclaimer details our obligations to you regarding our website.
3.Use of Website
3.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
3.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
3.3 Subject to paragraph 3.1, no part of this Website may be reproduced without our prior written permission.
3.5 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
3.6 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
3.7 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
3.8 If you choose to link to our website in breach of Paragraph 3.7 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
3.9 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.Law and Jurisdiction
3.10 This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
4. Gift Vouchers
4.1 Vouchers Are Valid For Single Use Only.
4.2 Vouchers Will Stay Valid Indefinitely Until Used.
4.3 Only One Voucher Can Be Redeemed During Any Single Transaction.
4.4 Gift Vouchers Are Fully Redeemable Site Wide On All Products, Including Marked Down Items.
4.5 Vouchers Can Not Be Used In Conjunction With Any Other Promotional Codes.
4.6 Our Gift Vouchers Must Be Redeemed At TheCollectorsAsylum.com As Payment, Or Part Payment For Goods.
4.7 Gift Vouchers Cannot Be Exchanged For Cash.
4.8 Digital Voucher - You Will Receive An E-Mail Containing Your Voucher And It's Unique Code Within 2 Working Days From Purchase In
PDF Format. This Can Be Printed Or Forwarded Via E-mail.
4.9 Physical Voucher - Your Voucher Will Be Dispatched Within 2 Working Days Via Royal Mail 1st Class Recorded Post. There Is A £0.50 Fee Incurred By Physical Vouchers To Cover Processing And Print Costs As They Are Made To Order.